Tonis, marian, & Wiranata, R. (2020). RELATED QUALITY OF HEALTH SERVICES HOSPITAL PATIENT SATISFACTION WITH PARTICIPANTS IN HEALTH BPJS HOSPITAL SELASIH PANGKALAN KERINCI DISTRICT PELALAWAN YEAR 2015. Journal of Hospital Administration and Management, 1(1), 44–53. https://doi.org/10.54973/jham.v1i1.49