APRILIANINGSIH, M.; DITA TRI SEKARWATI. EVALUATION OF THE IMPLEMENTATION OF 5S CULTURE (SMILE, GREET, SALUTE, POLITENESS, AND COURTESY) ON OUTPATIENT SATISFACTION AT ISLAMIC METRO HOSPITAL. Journal of Hospital Administration and Management, [S. l.], v. 7, n. 1, p. 114–124, 2026. DOI: 10.54973/jham.v7i1.875. Disponível em: https://journal.univawalbros.ac.id/index.php/jham/article/view/875. Acesso em: 4 jul. 2026.