ayu, R., and S. Angella. “ANALYSIS OF QUALITY OF BPJS BANGKINANG OFFICE SERVICES FOR THE PEOPLE OF RUMBIO VILLAGE KAMPAR REGENCY”. Journal of Hospital Administration and Management (JHAM), vol. 3, no. 1, June 2022, pp. 28-33, doi:10.54973/jham.v3i1.214.