Giovaningrum, Putri, and Andra Fristasya. “THE INFLUENCE QUALITY OF SERVICE ON SATISFACTION ANF OUTSIDE PATIENT LOYALTY”. Journal of Hospital Administration and Management 1, no. 2 (December 20, 2020): 33–35. Accessed April 4, 2025. https://journal.univawalbros.ac.id/index.php/jham/article/view/216.