Giovaningrum, Putri, and Muhammad Firdaus. “THE INFLUENCE OF QUALITY OF SERVICE ON SATISFACTION AND OUTPATIENT PATIENT LOYALTY IN RSUD ARIFIN ACHMAD RIAU PROVINCE”. Journal of Hospital Administration and Management (JHAM) 3, no. 2 (December 29, 2022): 50–57. Accessed May 16, 2024. https://journal.univawalbros.ac.id/index.php/jham/article/view/289.