Suryandartiwi W. THE EFFECT OF COMPLAINT HANDLING ON PATIENT LOYALTY THROUGH SATISFACTION COMPLAINT HANDLING AT HOME ORGANIZERS OF BPJS YOGYAKARTA. jham [Internet]. 2020 Jun. 30 [cited 2025 Apr. 4];1(1):25-37. Available from: https://journal.univawalbros.ac.id/index.php/jham/article/view/52