Vol. 7 No. 1 (2026): Journal of Hospital Administration and Management (JHAM)

The Journal of Hospital Administration and Management (JHAM) Volume 7, Number 1, 2026, is the thirteenth issue published by the Research and Community Service Institute (LPPM) of Universitas Awal Bros. This journal contains research findings from various researchers that have undergone a peer-review and copy-editing process. This thirteenth issue will be published in June 2026.

DOI: https://doi.org/10.54973/jham.v7i1

Published: 2026-06-01

Articles

STRATEGIES FOR LIQUID WASTE MANAGEMENT BASED ON THE CONDITION OF FACILITIES AND INFRASTRUCTURE IN PUBLIC HEALTH LABORATORIES IN RIAU PROVINCE USING THE SWOT METHOD AND IFAS–EFAS MATRIX

Sri Hayati, Herniwanti

14-24
- PDF (Bahasa Indonesia)
THE QUALITY OF HEALTH CARE SERVICES FOR ASKES PARTICIPANTS AS ASSESSED IN TERMS OF EXCELLENT SERVICE AT THE INPATIENT UNIT OF GRAHA JUANDA HOSPITAL

Kurniati Nawangwulan, Zulaika, Yusnita Yusfik

25-33
- PDF (Bahasa Indonesia)
THE EFFECT OF DAILY PRESCRIPTION QUANTITY ON ESSENTIAL MEDICINE UTILIZATION AT PUTRI AYU PRIMARY HEALTH CENTER JAMBI CITY

delly wahyuni, Erna Elfrida, Samsinar

34-45
- PDF (Bahasa Indonesia)
THE RELATIONSHIP BETWEEN REGISTRATION ADMINISTRATIVE SERVICE QUALITY AND REVISIT INTENTION OF GENERAL PATIENTS AT SIMPANG KAWAT PUBLIC HEALTH CENTER JAMBI CITY

restidewirahmawati_15 rahmawati, Yeyen Gustina Irawan, Listautin

56-73
- PDF (Bahasa Indonesia)
IMPLEMENTATION OF PATIENT CASE MANAGERS IN TUBERCULOSIS MANAGEMENT AT MUHAMMADIYAH METRO GENERAL HOSPITAL

Windi Pertiwi, Fitri Yuli Mayasari, Yogi Catur Putra, Eva Nirmala Angguniar, Retno Sofy Safira

74-82
- PDF (Bahasa Indonesia)
IMPLEMENTATION OF PATIENT SAFETY CULTURE AMONG INPATIENT NURSES AT HOSPITAL X IN SEMARANG CITY

Lutfiyah Rizqulloh, Mugiyanto, Diah Kari Artati

83-97
- PDF (Bahasa Indonesia)
COMPARISON OF PENDING OUTPATIENT CLAIMS FOR BPJS HEALTH BASED ON FIVE MAIN CAUSE CATEGORIES: A REVIEW OF THE LAST THREE MONTHS OF DATA

Mulyana, Masriani Situmorang, Nimas Esya Bayazid, Hanifah Cahyani, Dinda Farizha

98-105
- PDF (Bahasa Indonesia)
ANALYSIS OF THE USE OF THE NATIONAL HEALTH INSURANCE MOBILE APP USING THE TECHNOLOGY ACCEPTANCE MODEL (TAM) AT METRO ISLAM HOSPITAL

Retno Sofy Safira , Windi Pertiwi, Yogi Catur Putra, Maya Aprilianingsih

106-113
- PDF (Bahasa Indonesia)
EVALUATION OF THE IMPLEMENTATION OF 5S CULTURE (SMILE, GREET, SALUTE, POLITENESS, AND COURTESY) ON OUTPATIENT SATISFACTION AT ISLAMIC METRO HOSPITAL

Maya Aprilianingsih, Dita Tri Sekarwati

114-124
- PDF (Bahasa Indonesia)
ANALYSIS OF THE EFFECT OF REFERRAL HEALTH SERVICE QUALITY IN THE KJSU-KIA PROGRAM (CANCER, CARDIOVASCULAR DISEASE, STROKE, URONEPHROLOGY, MATERNAL AND CHILD HEALTH) ON PATIENT SATISFACTION AT SAWERIGADING REGIONAL GENERAL HOSPITAL USING THE STRUCTURAL EQUATION MODELING (SEM) METHOD

Rismayanti Amran, Rozalina AMRAN, Saparuddin Latu, Asnani, Julia Fitrianingsih, Muhammad Tahir Malik

125-134
- PDF (Bahasa Indonesia)

Literatur Review

A LITERATURE REVIEW OF THE TOXICOLOGY OF HAZARDOUS AND TOXIC (B3) WASTE IN PRIMARY HEALTH CARE CENTERS

Linda Haryani, Herniwanti, Marwad

1-13
- PDF (Bahasa Indonesia)
THE ROLE OF LOCAL WISDOM IN BUILDING THE IMAGE OF A HOSPITAL : A SYSTEMATIC LITERATURE REVIEW

Rina Asih Budi Cahyaningrum Rina Asih Budi Cahyaningrum, Bayu Hartono, Intan Sekar Arumdani

46-55
- PDF (Bahasa Indonesia)