Journal of Hospital Administration and Management

About the Journal

Journal of Hospital Administration and Management (JHAM) is an online journal published by LPPM Awal Bros University. This journal publishes articles relevant to the field of Hospital Administration and Management.

JOURNAL SUMMARY

Journal Title	:	Journal of Hospital Administration and Management (JHAM)
Frequency	:	June & December
Online ISSN	:	2722-8193
Language	:	Indonesian & English
Publisher	:	LPPM Awal Bros University

Current Issue

Vol. 6 No. 2 (2025): Journal of Hospital Administration and Management (JHAM)

The Journal of Hospital Administration and Management (JHAM) Volume 6, Number 2, 2025, is the twelfth issue published by the Research and Community Service Institute (LPPM) of Universitas Awal Bros. This journal contains research findings from various researchers that have undergone a peer-review and copy-editing process.

This twelfth issue was published in December 2025.

DOI: https://doi.org/10.54973/jham.v6i2

Published: 2025-12-23

Articles

OPTIMIZING PREVENTIVE MAINTENANCE STRATEGIES FOR MEDICAL EQUIPMENT WITH A SYSTEMATIC REVIEW OF KEY APPROACHES AND APPLICATIONS

Irwin Kurniadi, Ascobat Gani

1-17

DOI : https://doi.org/10.54973/jham.v6i2.755
- PDF (Bahasa Indonesia)
RECONSTRUCTING LEGAL LIABILITY IN MEDICAL DISPUTES ARISING FROM THE DELEGATION OF MEDICAL AUTHORITY TO NURSES: POST-HEALTH LAW NO. 17/2023

Yudhi

18-23

DOI : https://doi.org/10.54973/jham.v6i2.789
- PDF (Bahasa Indonesia)
ENHANCING COGNITIVE FUNCTION IN THE ELDERLY THROUGH CROSSWORD PUZZLE THERAPY (CPT)

Dwinita Aprilia Safitri, Rachmawaty M.Noer, Yulianti Wulandari

24-34

DOI : https://doi.org/10.54973/jham.v6i2.757
- PDF (Bahasa Indonesia)
ANALYSIS OF FACTORS INFLUENCING THE USE OF ELECTRONIC CIGARETTES AMONG STUDENTS OF SMA MUHAMMADIYAH 1 PEKANBARU

CHAIRiL Iril

50-58

DOI : https://doi.org/10.54973/jham.v6i2.775
- PDF (Bahasa Indonesia)
THE INFLUENCE OF RECRUITMENT, SELECTION, TRAINING, AND CAREER DEVELOPMENT ON THE RETENTION OF NON-MEDICAL EMPLOYEES AT RS X

Mahrida Hayati, Liana Fitriani Hasymi

59-67

DOI : https://doi.org/10.54973/jham.v6i2.769
- PDF (Bahasa Indonesia)
DESCRIPTION OF PATIENT SATISFACTION AT THE AFTERNOON POLYCLINIC OF X REGIONAL GENERAL HOSPITAL, SEMARANG REGENCY

Gita Febri Irianti, Sutopo Patria Jati, Cahya Tri Purnami

68-80

DOI : https://doi.org/10.54973/jham.v6i2.793
- PDF (Bahasa Indonesia)
INNOVATION OF THE SIRSAK JAMBE PROGRAM IN ENHANCING THE BASIC COMPETENCIES OF HEALTH CADRES AT KALIJAMBE COMMUNITY HEALTH CENTER

Suyadi, Suharti, Aniesah Amieratunnisa , Gregorius Raditya Indra Prihandana

81-89

DOI : https://doi.org/10.54973/jham.v6i2.801
- PDF (Bahasa Indonesia)
MANAGEMENT OF THE MAINTENANCE OF FACILITIES AND INFRASTRUCTURE IN THE INPATIENT UNIT OF TENTARA HOSPITAL PEKANBARU IN 2025

Maudy Maharani, Leon Candra, M. Dedi Widodo

121-130

DOI : https://doi.org/10.54973/jham.v6i2.809
- PDF (Bahasa Indonesia)
ANALYSIS OF THE EFFECTIVENESS OF HOSPITAL HEALTH PROMOTION PROGRAMS (HHP) IN IMPROVING OUTPATIENT KNOWLEDGE AT BINA KASIH GENERAL HOSPITAL, MEDAN

SELVIA YOLANDA DALIMUNTHE

131-136

DOI : https://doi.org/10.54973/jham.v6i2.803
- PDF (Bahasa Indonesia)
ANALYSIS OF THE IMPLEMENTATION OF THE FIFO (FIRST IN, FIRST OUT) PRINCIPLE IN OPTIMIZING PHARMACY WAREHOUSE LAYOUT : A CASE STUDY OF LOGISTICS IMPROVEMENT AT RSI METRO

Rizky Aprilianti Lestari, Yogi Catur Putra, Melan Handayani

137-150

DOI : https://doi.org/10.54973/jham.v6i2.761
- PDF (Bahasa Indonesia)
THE RELATIONSHIP BETWEEN SERVICE QUALITY AND OUTPATIENT REVISITS AT THE INTERNAL MEDICINE POLY RSUD H. ABDUL MANAP JAMBI CITY

Meira Putri Azkia, Fransiska Sitepu, Samsinar

151-157

DOI : https://doi.org/10.54973/jham.v6i2.632
- PDF (Bahasa Indonesia)
ANALYSIS OF THE LEVEL OF SATISFACTION OF ELECTRONIC MEDICAL RECORD OFFICERS USING END-USER COMPUTING SATISFACTION APPROACH

Zhenya Zeldha Elyzvania Zhenya, Irwandi Irwandi, Anvika Adha Taufik, Rudolf Sinaga

158-165

DOI : https://doi.org/10.54973/jham.v6i2.682
- PDF (Bahasa Indonesia)
PENGARUH PERENCANAAN LOGISTIK UMUM TERHADAP PELAYANAN KESEHATAN DI RUMAH SAKIT DR BRATANATA JAMBI

Resti Dewi Rahmawati, Marelda Asyura, Nasywa Febriyahani, Shafa Lidhiana Qoriah, M. Erin Diaz Arya

166-174

DOI : https://doi.org/10.54973/jham.v6i2.627
- PDF (Bahasa Indonesia)
INFLUENCE OF INTERPERSONAL COMMUNICATION BETWEEN CLINICAL DENTAL STUDENTS AND PATIENTS ON SERVICE SATISFACTION AT RSGM IIK BHAKTI WIYATA KEDIRI

Multia Ranum Sari, Andika Zakaria, Sahat Manampin Siahaan, Anisa Ramadhani Kusumastiti

175-183

DOI : https://doi.org/10.54973/jham.v6i2.814
- PDF (Bahasa Indonesia)
ANALYSIS OF OUTPATIENT SERVICE QUALITY AT THE X COMMUNITY HEALTH CENTRE IN SEMARANG CITY USING THE INTEGRATION OF SERVQUAL AND IMPORTANCE PERFORMANCE ANALYSIS

Muhammad Iqbal, Lutfiyah Rizqulloh, Firmansyah Kholiq Pradana

184-196

DOI : https://doi.org/10.54973/jham.v6i2.806
- PDF (Bahasa Indonesia)
VALIDITY AND RELIABILITY TEST OF MULTIPLE CHOICE QUESTIONS AMONG INSTRUMENT OF COMPETENCY ASSESSMENT INSTRUMENT FOR POSYANDU CADRES IN PRIMARY HEALTHCARE SERVICE TRANSFORMATION ERA

Ardi Bastian, RIZA YULIAWATI, UKIK AGUSTINA, Reny Mareta Sari

197-205

DOI : https://doi.org/10.54973/jham.v6i2.802
- PDF (Bahasa Indonesia)
SYSTEM BARRIERS, MANAGEMENT SUPPORT, AND SAFETY CULTURE IN REPORTING AND INVESTIGATION OF OCCUPATIONAL ACCIDENTS AND ILLNESS IN HOSPITALS

Depi Yulyanti, Fadil Ahmad Junaedi, Tony Prabowo, Fauzi Nurrahman Hidayat , Helma Halimarussadiyah

206-219

DOI : https://doi.org/10.54973/jham.v6i2.812
- PDF (Bahasa Indonesia)
THE EFFECTIVENESS OF COMBINING DEEP BREATHING AND POSITIVE AFFIRMATION IN REDUCING DEPRESSION AMONG NURSES AT BANTUL PUBLIC HEALTH CENTER YOGYAKARTA

Layla Lovadira , Fatma Siti Fatimah, Anafrin Yugistyowati, Raden Jaka Sarwadhamana

220-232

DOI : https://doi.org/10.54973/jham.v6i2.708
- PDF (Bahasa Indonesia)
FACTORS RELATED TO THE INTEREST IN REPEAT VISITS OF OUTPATIENT IN THE WORKING AREA OF TALANG BANJAR HEALTH CENTER JAMBI CITY

muthma aini, Dwi Noerjoedianto, Arnild Augina Mekarisce

233-240

DOI : https://doi.org/10.54973/jham.v6i2.788
- PDF (Bahasa Indonesia)

Literatur Review

ANALYZING THE FUNDAMENTAL COMPONENTS OF HEALTH INFORMATION SYSTEMS AND THEIR IMPACT ON SERVICE QUALITY

Despitasary

35-49

DOI : https://doi.org/10.54973/jham.v6i2.694
- PDF (Bahasa Indonesia)
DEVELOPMENT OF AN IOT-BASED HEALTH INFORMATION SYSTEM (HIS) FOR MONITORING CHRONIC PATIENTS IN REMOTE AREAS

Muhammad Fahri

90-102

DOI : https://doi.org/10.54973/jham.v6i2.695
- PDF (Bahasa Indonesia)
DIGITAL COMMUNICATION MEDIA IN HOSPITALS: A SYSTEMATIC ANALYSIS OF EFFECTIVENESS, POTENTIAL AND CHALLENGES IN GLOBAL HEALTHCARE SERVICES

Restu Prihandini Widiar

103-120

DOI : https://doi.org/10.54973/jham.v6i2.779
- PDF (Bahasa Indonesia)

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Journal of Hospital Administration and Management

About the Journal

Current Issue

Articles

OPTIMIZING PREVENTIVE MAINTENANCE STRATEGIES FOR MEDICAL EQUIPMENT WITH A SYSTEMATIC REVIEW OF KEY APPROACHES AND APPLICATIONS

RECONSTRUCTING LEGAL LIABILITY IN MEDICAL DISPUTES ARISING FROM THE DELEGATION OF MEDICAL AUTHORITY TO NURSES: POST-HEALTH LAW NO. 17/2023

ENHANCING COGNITIVE FUNCTION IN THE ELDERLY THROUGH CROSSWORD PUZZLE THERAPY (CPT)

ANALYSIS OF FACTORS INFLUENCING THE USE OF ELECTRONIC CIGARETTES AMONG STUDENTS OF SMA MUHAMMADIYAH 1 PEKANBARU

THE INFLUENCE OF RECRUITMENT, SELECTION, TRAINING, AND CAREER DEVELOPMENT ON THE RETENTION OF NON-MEDICAL EMPLOYEES AT RS X

DESCRIPTION OF PATIENT SATISFACTION AT THE AFTERNOON POLYCLINIC OF X REGIONAL GENERAL HOSPITAL, SEMARANG REGENCY

INNOVATION OF THE SIRSAK JAMBE PROGRAM IN ENHANCING THE BASIC COMPETENCIES OF HEALTH CADRES AT KALIJAMBE COMMUNITY HEALTH CENTER

MANAGEMENT OF THE MAINTENANCE OF FACILITIES AND INFRASTRUCTURE IN THE INPATIENT UNIT OF TENTARA HOSPITAL PEKANBARU IN 2025

ANALYSIS OF THE EFFECTIVENESS OF HOSPITAL HEALTH PROMOTION PROGRAMS (HHP) IN IMPROVING OUTPATIENT KNOWLEDGE AT BINA KASIH GENERAL HOSPITAL, MEDAN

ANALYSIS OF THE IMPLEMENTATION OF THE FIFO (FIRST IN, FIRST OUT) PRINCIPLE IN OPTIMIZING PHARMACY WAREHOUSE LAYOUT : A CASE STUDY OF LOGISTICS IMPROVEMENT AT RSI METRO

THE RELATIONSHIP BETWEEN SERVICE QUALITY AND OUTPATIENT REVISITS AT THE INTERNAL MEDICINE POLY RSUD H. ABDUL MANAP JAMBI CITY

ANALYSIS OF THE LEVEL OF SATISFACTION OF ELECTRONIC MEDICAL RECORD OFFICERS USING END-USER COMPUTING SATISFACTION APPROACH

PENGARUH PERENCANAAN LOGISTIK UMUM TERHADAP PELAYANAN KESEHATAN DI RUMAH SAKIT DR BRATANATA JAMBI

INFLUENCE OF INTERPERSONAL COMMUNICATION BETWEEN CLINICAL DENTAL STUDENTS AND PATIENTS ON SERVICE SATISFACTION AT RSGM IIK BHAKTI WIYATA KEDIRI

ANALYSIS OF OUTPATIENT SERVICE QUALITY AT THE X COMMUNITY HEALTH CENTRE IN SEMARANG CITY USING THE INTEGRATION OF SERVQUAL AND IMPORTANCE PERFORMANCE ANALYSIS

VALIDITY AND RELIABILITY TEST OF MULTIPLE CHOICE QUESTIONS AMONG INSTRUMENT OF COMPETENCY ASSESSMENT INSTRUMENT FOR POSYANDU CADRES IN PRIMARY HEALTHCARE SERVICE TRANSFORMATION ERA

SYSTEM BARRIERS, MANAGEMENT SUPPORT, AND SAFETY CULTURE IN REPORTING AND INVESTIGATION OF OCCUPATIONAL ACCIDENTS AND ILLNESS IN HOSPITALS

THE EFFECTIVENESS OF COMBINING DEEP BREATHING AND POSITIVE AFFIRMATION IN REDUCING DEPRESSION AMONG NURSES AT BANTUL PUBLIC HEALTH CENTER YOGYAKARTA

FACTORS RELATED TO THE INTEREST IN REPEAT VISITS OF OUTPATIENT IN THE WORKING AREA OF TALANG BANJAR HEALTH CENTER JAMBI CITY

Literatur Review

ANALYZING THE FUNDAMENTAL COMPONENTS OF HEALTH INFORMATION SYSTEMS AND THEIR IMPACT ON SERVICE QUALITY

DEVELOPMENT OF AN IOT-BASED HEALTH INFORMATION SYSTEM (HIS) FOR MONITORING CHRONIC PATIENTS IN REMOTE AREAS

DIGITAL COMMUNICATION MEDIA IN HOSPITALS: A SYSTEMATIC ANALYSIS OF EFFECTIVENESS, POTENTIAL AND CHALLENGES IN GLOBAL HEALTHCARE SERVICES

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