Vol. 1 No. 1 (2020): Journal of Hospital Administration and Management

Articles

• FACTORS THAT RELATED TO THE DOCUMENTATION COMPLETENESS OF OUTPATIENT ASSESTMENT IN HOSPITAL AWAL BROS BATAM YEAR 2016

  Agus Salim

  1 - 9

  DOI : https://doi.org/10.54973/jham.v1i1.34
  

  • salim
  Abstract views: 513 times | Downloaded: 31 times

• IN FULFILLING OF E.R STANDARD HOSPITAL TYPE B AND THE QUALITY INDICATOR IN PKU MUHAMMADIYAH BANTUL HOSPITAL EMERGENCY ROOM

  Muhammad Firdaus, Susianti Miranda Boru Surbakti

  10 - 13

  DOI : https://doi.org/10.54973/jham.v1i1.50
  

  • PDF (Bahasa Indonesia)
  Abstract views: 265 times | Downloaded: 184 times

• ANALYSIS OF FACTORS RELATED TO LONG WAITING TIME FOR INPATIENT (BOARDING TIME) IN THE EMERGENCY ROOM AWAL BROS PEKANBARU HOSPITAL IN 2018

  Umi Eliawati, Vetty Yulianty Permanasari

  14 - 24

  DOI : https://doi.org/10.54973/jham.v1i1.51
  

  • PDF (Bahasa Indonesia)
  Abstract views: 507 times | Downloaded: 547 times

• THE EFFECT OF COMPLAINT HANDLING ON PATIENT LOYALTY THROUGH SATISFACTION COMPLAINT HANDLING AT HOME ORGANIZERS OF BPJS YOGYAKARTA

  Wiwik Suryandartiwi

  25 - 37

  DOI : https://doi.org/10.54973/jham.v1i1.52
  

  • PDF (Bahasa Indonesia)
  Abstract views: 294 times | Downloaded: 399 times

• EMERGENCY HOSPITAL WAITING TIME RELATIONSHIP WITH PATIENT SATISFACTION RATE AWAL BROS BATAM HOSPITAL YEAR 2019

  Yulianti Wulandari, Rizki Sari Utami, Prasetyo

  38 - 43

  DOI : https://doi.org/10.54973/jham.v1i1.53
  

  • PDF (Bahasa Indonesia)
  Abstract views: 303 times | Downloaded: 284 times

• RELATED QUALITY OF HEALTH SERVICES HOSPITAL PATIENT SATISFACTION WITH PARTICIPANTS IN HEALTH BPJS HOSPITAL SELASIH PANGKALAN KERINCI DISTRICT PELALAWAN YEAR 2015

  Marian Tonis, Ricky Wiranata

  44 - 53

  DOI : https://doi.org/10.54973/jham.v1i1.49
  

  • PDF (Bahasa Indonesia)
  Abstract views: 593 times | Downloaded: 500 times