Vol. 1 No. 1 (2020): Journal of Hospital Administration and Management

Articles

• FACTORS THAT RELATED TO THE DOCUMENTATION COMPLETENESS OF OUTPATIENT ASSESTMENT IN HOSPITAL AWAL BROS BATAM YEAR 2016

  Agus Salim

  1 - 9

  • PDF (Bahasa Indonesia)

  DOI : https://doi.org/10.54973/jham.v1i1.34
  Abstract views: 377 / PDF downloads: 429

• IN FULFILLING OF E.R STANDARD HOSPITAL TYPE B AND THE QUALITY INDICATOR IN PKU MUHAMMADIYAH BANTUL HOSPITAL EMERGENCY ROOM

  Muhammad Firdaus, Susianti Miranda Boru Surbakti

  10 - 13

  • PDF (Bahasa Indonesia)

  DOI : https://doi.org/10.54973/jham.v1i1.50
  Abstract views: 144 / PDF downloads: 94

• ANALYSIS OF FACTORS RELATED TO LONG WAITING TIME FOR INPATIENT (BOARDING TIME) IN THE EMERGENCY ROOM AWAL BROS PEKANBARU HOSPITAL IN 2018

  Umi Eliawati, Vetty Yulianty Permanasari

  14 - 24

  • PDF (Bahasa Indonesia)

  DOI : https://doi.org/10.54973/jham.v1i1.51
  Abstract views: 328 / PDF downloads: 382

• THE EFFECT OF COMPLAINT HANDLING ON PATIENT LOYALTY THROUGH SATISFACTION COMPLAINT HANDLING AT HOME ORGANIZERS OF BPJS YOGYAKARTA

  Wiwik Suryandartiwi

  25 - 37

  • PDF (Bahasa Indonesia)

  DOI : https://doi.org/10.54973/jham.v1i1.52
  Abstract views: 159 / PDF downloads: 194

• EMERGENCY HOSPITAL WAITING TIME RELATIONSHIP WITH PATIENT SATISFACTION RATE AWAL BROS BATAM HOSPITAL YEAR 2019

  Yulianti Wulandari, Rizki Sari Utami, Prasetyo

  38 - 43

  • PDF (Bahasa Indonesia)

  DOI : https://doi.org/10.54973/jham.v1i1.53
  Abstract views: 154 / PDF downloads: 168

• RELATED QUALITY OF HEALTH SERVICES HOSPITAL PATIENT SATISFACTION WITH PARTICIPANTS IN HEALTH BPJS HOSPITAL SELASIH PANGKALAN KERINCI DISTRICT PELALAWAN YEAR 2015

  Marian Tonis, Ricky Wiranata

  44 - 53

  • PDF (Bahasa Indonesia)

  DOI : https://doi.org/10.54973/jham.v1i1.49
  Abstract views: 393 / PDF downloads: 341